SMS Terms for Customers

Community Technology Cooperative, LLC Terms and Conditions

When you sign up for text messages from Community Technology Cooperative, LLC on behalf of your health center you are signing up to receive text messages related to your relationship with Community Technology Cooperative, LLC and partners& affiliates, if applicable, including updates related to your visits, Community Technology Cooperative, LLC MyChart account, one-time passcode, billing notifications, referral notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using Community Technology Cooperative, LLC MyChart or text HELP to the short code for instructions.

Text messages between us may contain health information.  Please note that standard SMS messaging is not fully secure and information transmitted over cellular networks cannot be guaranteed.

You verify that the mobile number provided to us is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify us before the change goes into effect by contacting your local health center or updating your Community Technology Cooperative, LLC MyChart account.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 617-420-5098 / helpdesk@stoltenberg.freshservice.com . 

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy is Privacy Policy Contact us at 617-420-5098 / helpdesk@stoltenberg.freshservice.com.

Community Technology Cooperative (CTC) is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. CTC is an open and welcoming community that celebrates diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Women, Blacks, Indigenous, Other People of Color, LGBTQIA2S+ individuals, and members of other diverse groups are strongly encouraged to apply.

© 2025 Community Care Cooperative
75 Federal Street 7th Floor, Boston, MA 02110
866.676.9226 (TTY:711)

CTC is affiliated with the Community Care Cooperative (C3), a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs) in Massachusetts. Currently comprised of 18 FQHCs, C3 is focused on advancing integrated and coordinated community-based care for MassHealth members. By leveraging the vast expertise of our statewide FQHCs—in rural, suburban, and urban cities and towns—we have ushered in an unprecedented new era for community-based care in Massachusetts.