We’re here to support our member health centers at every step. Below you’ll find resources and best practices and communications materials that can help as we move toward Epic together.
Dec 01, 2022
10 Federally Qualified Health Centers in Massachusetts with Over 1.5M Annual Visits Go Live on Epic Today
Portion of Implementation Costs Funded by Commonwealth, Making Major Strides for Community Health in MA
Boston, MA December 1, 2022 – Community Technology Cooperative (CTC), the organization formed to help Federally Qualified Health Centers (FQHCs) improve health and equity for under-resourced communities through technology, today announces that ten FQHCs throughout Massachusetts have officially transitioned to Epic, the most widely-used and comprehensive electronic health records (EHR) system, after a yearlong implementation phase. The conversion to Epic for the FQHCs across the Commonwealth ensures a best-in-class system for their historically under-resourced patient populations, comprised of low-income communities and communities of color. CTC is a subsidiary of Community Care Cooperative (C3), the non-profit organization created and governed by FQHCs to transform the health and wellness of under-resourced communities. “The populations we serve were hit the hardest by the effects of COVID, so as we recover from the pandemic, we want to ensure we continue to provide our patients with the highest quality of care,” said Ellen LaPointe, President and CEO of Fenway Health, one of the newly converted health centers, and Board Chair of CTC. “Epic is the system that will allow us to do that.” "By bringing patients, providers, and community partners together in an integrated system, these ten health centers are advancing important work to improve health equity across the Commonwealth." said Judy Faulkner, founder and CEO of Epic. While CTC and the associated health centers will support ongoing annual operating costs of Epic’s EHR system, part of implementation costs were funded through a one-time $5M payment from Massachusetts’s American Rescue Plan Act (ARPA) funding, as well as a grant through the Executive Office of Health and Human Services (EOHHS) to make EHR improvements at community health centers. “Making investments in health centers means making investments in community health,” said Representative Michael Moran (D-Boston). “We are excited to see the opportunities that Epic and its integrated system will bring to our communities of the Commonwealth.” “Ensuring that the people and communities most impacted by the COVID-19 pandemic benefit from American Rescue Plan dollars was paramount for the Legislature throughout the appropriations process,” said Senator Julian Cyr (D-Truro). “Community health centers have stood out as champions in their response to the public health emergency and reached those most in need. I’m happy to see these funds invested in upgrades and enhancements that will allow community health centers to continue their impactful care and service.” The converted health centers, with the assistance of CTC, will now enter post go-live phase and ensure proper usage and optimization of Epic. The new system will support their collection of over 1.5 million clinical visits per year including vital behavioral health, dental and eye care, and essential social services linking patients and community members to health insurance, housing, food, and other supports. Two additional MA FQHCs will go live with CTC’s instance of Epic in 2023. To see the full list of health centers participating in this project, click here. Community Care Cooperative (C3) is a 501(c)(3) not-for-profit organization created and governed by Federally Qualified Health Centers (FQHCs) to transform the health and wellness of the people they serve. Formed in 2016 as a MassHealth Accountable Care Organization (ACO) that leverages the proven best practices of ACOs throughout the country, C3 is the only ACO in Massachusetts founded and governed by Federally Qualified Health Centers (FQHC) and exclusively focused on advancing integrated and coordinated community-based care. Since its inception, C3 has expanded its services and grown nationally as leader and advocate for community health centers. Community Technology Cooperative (CTC) is a subsidiary of C3 formed to help improve health and equity for under-resourced communities through technology. Comprised of FQHCs throughout Massachusetts, CTC is focused on transitioning our existing Electronic Health Records (EHR) systems to Epic.Dec 06, 2021
“Through bringing high-quality care to the most underserved populations, including people of all races and ethnicities, FQHCs have become woven into the fabric of the communities they serve. But in order to continue in their public-service mission, they need modern information technology,” said Christina Severin, President and CEO of C3. “Given our health centers’ growing value and critical community health roles, now is the moment for us to contract with Epic, ensuring our health centers have equitable access to the same EHR technology that our Commonwealth’s health systems have had for years.”
Initial Phase of EHR Adoption Will Improve Coordination of Care at 12 Federally Qualified Health Centers Providing 1.5 Million Clinical Visits Per Year
$5M Payment Authorization from Massachusetts’s American Rescue Plan Provides Funding for Initial Conversion Costs
Boston, MA December 15, 2021 – Community Care Cooperative (C3), the non-profit Accountable Care Organization (ACO) that advances community-based care for MassHealth members through its network of 18 Federally Qualified Health Centers (FQHCs) throughout the state, today announces that it has contracted with Epic, the most widely-used and comprehensive electronic health records (EHR) system. This agreement will initiate the conversion to Epic for 12 FQHCs across the Commonwealth ensuring a best-in-class system for their historically under-resourced patient populations, comprised of low-income communities and communities of color.
“Conversion to Epic enables us to improve care and satisfaction for our patients while lowering costs through decreased duplication of services. It’s a win for our patients and for the people of Massachusetts.”
“C3 is broadening access to the vital, high-quality services that FQHCs bring to their communities,” said Judy Faulkner, Founder and CEO of Epic Systems. “An integrated EHR will help C3 and its health centers improve community health and support precision medicine wherever their patients seek care.”
While C3 and the associated health centers will support ongoing annual operating costs of Epic’s EHR system, help with initial implementation costs was provided through a one-time $5M payment from Massachusetts’s American Rescue Plan (ARPA) funding, which was approved in a spending bill signed on Monday, December 13, 2021, by Governor Charlie Baker. State Senator and Assistant Majority Whip Julian Cyr and State Representative and Assistant Majority Leader Michael Moran were instrumental in championing the bill’s provisions that made the funding possible.
“It’s urgent that conversion to Epic begin now,” said Rep. Moran (D-Boston). “It will ensure FQHCs are prepared for the next public health emergency and that they continue to be Massachusetts’s leaders in primary care for people of all races, ethnicities, and languages spoken, regardless of their ability to pay.”
“It is vital that we allocate American Rescue Plan dollars where they can do the most good for the Commonwealth’s most vulnerable residents,” said Senator Julian Cyr (D-Truro). “No one has a better track record of reaching those in need than our community health centers. With these dollars, Massachusetts’ community health centers will have the necessary technology to provide essential care and ensure patients have access to the services they need.”
C3 will now lead the conversation to Epic, implementing the EHR system initially across 12 interested health centers, which collectively provide 1.5 million clinical visits per year including vital behavioral health, dental and eye care, and essential social services linking patients and community members to health insurance, housing, food, and other supports.
“By contracting with the best-in-class EHR system, we can improve coordination of care for our patients and ensure that caregivers everywhere, regardless of location or facility, are better informed on patient treatment that has been provided elsewhere,” said Cheryl Bartlett, CEO of Greater New Bedford Community Health Center. “Conversion to Epic enables us to improve care and satisfaction for our patients while lowering costs through decreased duplication of services. It’s a win for our patients and for the people of Massachusetts.”
Community Care Cooperative (C3) is a 501(c)(3) Accountable Care Organization (ACO) that leverages the proven best practices of ACOs throughout the country and is the only ACO in Massachusetts founded and governed by Federally Qualified Health Centers (FQHC) and exclusively focused on advancing integrated and coordinated community-based care for MassHealth members. C3 works with its 18 member FQHCs to strengthen health centers across the state, and continued growth enables C3 to better serve MassHealth members across the Commonwealth. To view a list of C3 health centers, click here.
Contacts
Abby Akoury, Chief of Staff
857-302-4261
aakoury@c3aco.org
