Powering Progress Across Federally Qualified Health Centers

Epic Technology, Together

Founded in 2021, the Community Technology Cooperative (CTC) was built by and for Federally Qualified Health Centers (FQHCs). As a subsidiary of Community Care Cooperative (C3), CTC was formed to deliver best-in-class Epic EHR technology tailored for health centers working to improve health and equity in underserved communities.

We are a mission-driven, health center-led technology organization that leverages scale, collaboration, and shared governance to bring transformative digital health tools to frontline care providers. As part of our work, we actively collaborate with national FQHC networks, regional associations, primary care associations, ACOs, and philanthropic funders to support sustainable innovation.

These partnerships allow CTC to:

• Expand reach to underserved communities
• Access funding for innovation
• Influence national policy and interoperability standards

I have partnered with CTC at two community health centers, first as a Chief Medical Officer, and now as a Chief Executive Officer. I have found the CTC team to be incredibly supportive, knowledgeable, and willing to work to understand the unique needs of the practice. They never assume that something is one size, fits all, but customize where possible and important. Taking on a new electronic health record is a significant undertaking, but from Go-Live to now 3+ years in, I have never felt like we were doing this on our own. Karen and her team have been right there with us.

Lisa Jones
Chief Executive Officer
Health First Family Care Center

CTC has been an invaluable partner for our team, as they have helped us enhance our ability to reliably make metric comparisons that give us the comfort and support to make more informed decisions that lead to better health care outcomes for our patients. We also like collaborating with CTC because it is a true partnership. CTC encourages our team to make sure our voice is heard. They want to hear our suggestions about how they can improve, and evolve as a company, to better meet the ever-changing technology needs of Federally Qualified Health Centers. That attitude, plus the hand-on assistance and resources offered by them to us whenever we have a need, has been instrumental in advancing our initiatives.

Michael Purdy
Chief Executive Officer and Chief Clinical and Community Service Officer
Hilltown Community Health Centers, Inc.

Our Mission

We exist to deliver a best-in-class electronic health record and associated technologies for health centers, working together to improve health and equity for the patients and communities we serve. Through our implementation and use of this Epic EHR technology, we are improving the health and equity of underserved communities.

Reach & Impact

Epic is a best-in-class Electronic Health Records platform (EHR) that allows Federally Qualified Health Centers (FQHCs) to have a single, fully integrated system to better manage patient care. By implementing Epic, FQHCs can fulfill their major goals and objectives, such as improving patient care, enhancing the caregiver experience, operating more efficiently, and eliminating disparities.

Our Work:

Serving 13 health centers (With more to be announced soon!)
2,237,263 visits annually
Supporting 861,550 unique patients across medical, dental, pharmacy, vision, and social services
Available throughout the United States
Our team of 50 experienced analysts and staff is structured to provide clinical, administrative, financial, and technological support to all of our FQHC partners, on their schedules
Platform enhancements driven by your real-world needs, not hospital-centric agendas
Dedicated CTC Customer Success Managers and an end user 24/7 help desk

Leadership and Board of Managers

Each of our member health centers is represented on our Board of Managers as well as two members of the CTC leadership team – the President and Chief Information Officer. Together, we’re implementing best-in-class technology and systems to better serve Massachusetts communities.